Shopping Guide
[Registering as a member]
If you have not yet registered as a member, you can purchase products after registering as a member.
To register as a member, please enter the information required for purchase, such as your name, address, and phone number, on the membership registration page.
From next time, you will be able to purchase smoothly.
[Order process]
STEP 1
Checkout
Once you have confirmed the items in your cart, click on the "Checkout" button.
[Payment method]
Payment methods include credit card and Paypal.
[Shipping and handling charges]
*Shipping fee is a flat rate of 1,100 yen, but shipping is free for purchases over 20,000 yen.
*All prices include tax.
[Notes on made-to-order products]
*Cancellations or changes cannot be made after an order has been placed.
*We cannot accept requests for returns or exchanges. Please make sure to order the correct color, size, and quantity.
*Since this is a made-to-order product, if there is any defect in the product you receive, we will accept returns, refunds, or repairs.
*Please note that all products are made to order, so delivery dates may vary.
*Sales will stop once the limited number is reached.
[Returns and exchanges]
In the following circumstances, we will only accept returns or exchanges for products purchased on this website.
Please note that we cannot accept changes or cancellations to your order after it has been confirmed.
Please be careful not to make any mistakes when ordering.
We take every precaution in product quality control and shipping, but please check the contents of the product immediately after it arrives.
In the unlikely event that you would like to return or exchange a defective product (stained or broken) or the wrong product, or if there is a shortage or non-delivery of an item, please contact us via the "Contact Us" form within 7 days of receiving the product after checking the delivery note. After checking the details, we will promptly return or exchange the product or resend the product at our expense.
"Inquiry Form" Required items: Name, email address, phone number, order number, order date, product and quantity you wish to return, exchange or resend, reason for return, exchange or resend
■Cases in which returns or exchanges cannot be accepted: Please note that we do not accept returns due to customer convenience.
- Products that have been delivered more than 7 days ago - Products that have been opened or used *Even in the above cases, we will accept returns and exchanges for defective products.
*If the replacement product is out of stock, we will do our best to accommodate your request by providing an alternative product, etc.
■ About refunds (in the case of credit cards)
Once you have returned the item, we will take steps to stop the charges.
*Depending on the timing of the return of the product, the amount may be withdrawn from your bank account. In that case, please note that we will transfer the amount to your account the following month.